Frequently Asked Questions
Our Jewelry
We offer a curated collection of high-quality jewelry, including necklaces, rings, bracelets, earrings, and more. Each piece is crafted with attention to detail using premium materials, so you’ll find elegant classics as well as modern statement pieces to suit every style and occasion.
To keep your jewelry shining, avoid exposure to water, perfume, and harsh chemicals. Store pieces separately in a soft pouch or jewelry box to prevent scratches. Clean gently with a soft cloth — for deeper cleaning, use mild soap and warm water, then dry thoroughly.
Payment & Shipping
We accept secure online payments through multiple methods, including credit/debit cards, UPI, net banking, and selected digital wallets. All transactions are encrypted to ensure your payment information remains safe.
Yes, absolutely. Our website uses trusted and secure payment gateways with SSL encryption to protect your personal and financial details at every step of the checkout process.
Order processing usually takes 1–2 business days. Once shipped, delivery typically takes 5–10 business days, depending on your location. You will receive tracking details as soon as your order is dispatched.
Yes, we do offer international shipping to selected countries. Shipping charges and delivery timelines may vary based on the destination and will be displayed at checkout.
Returns & Exchanges
We offer returns or exchanges on eligible products within a specified period after delivery, provided the item is unused, in its original condition, and with all packaging intact. Please note that customized or sale items may not be eligible for return.
To request a return or exchange, simply contact our customer support team with your order details. Once your request is approved, we’ll guide you through the next steps and keep you updated throughout the process.